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Packaging and Shipping Guide

Everything you need to know to prepare and sell your bottle

Packaging and Shipping Guide

Everything you need to know to prepare and sell your bottle

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Packaging

1. Use certified packaging

Please use certified packaging so that, in case of damage, the shipping company will refund you for your loss

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2. Package your bottle safely

Please make sure that all sides of the bottle are protected. Take extra care of the neck and bottom ares and protect the box of the bottle well.

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3.Lable the package with “Fragile”

This way, the risk can be minimized that your package will get damaged on it's shipment.

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A list of things you shouldn't do when shipping:

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Do not stick the label on the whisky packaging

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Do not put any advertising material in your shipment

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Ship all bottles with everything the original bottle came with: box, leaflets, etc.

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Do not lay personal items in the shipment

Shipping

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1. When to ship:

Please ship your sold items within 3 days of payment.

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2.What infos have to be provided:

Once you have shipped your item, please provide us with shipping details and update the sale status to 'shipped'.

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3. Shipping Costs

Depending on where you will be shipping your package to, the buyer will be charged. You will have the option to set the shipping costs for each country.

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What makes collecting with us special:

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100% transparency on all fees

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Quick and easy authentication

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Secure and protected payout process

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Detailed pricing data and sales statistics

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Sell and buy in just a few seconds, hassle-free

Frequently Asked Questions

If a bottle breaks during shipping, the responsibility lies with the seller, as he is obliged to ship products with shipping insurance. The seller is therefore liable for any damage that occurs during transport. As the buyer, you have the right to demand a replacement delivery or a full refund. Report the damage to us immediately so that we can process the case as quickly as possible.

Our delivery time is generally 3-15 days, depending on the seller's promptness and the origin of the whisky.

Simply go to 'Buy,' to your 'open bids,' and delete your bid.